Medical Office Staff |
| November 12, 2012 - November 15, 2012 |
| Location: | Provo, UT |
| Benefits: | Yes |
| Employment Type: | Full Time |
| Department: | Other |
| Description: | JOB SUMMARY:
To assist physician as needed and to greet patients, answer phones, and handle other office duties as needed. Must have great typing skills, upbeat and positive attitude, personable, flexibility, medical office experience preferred.
This position is for one of ESG's clients in located in the Provo Area.
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| Duties: | ESSENTIAL FUNCTIONS:
1. Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone, and answering inquiries or referring questions to other staff members.
2. Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective utilization of examining and treatment rooms.
3. Retrieves patient file from cabinet, checks for correct sequence of papers, inserts new patient record form, and places file in sequence for physician examination or treatment.
4. Endeavors to keep patients on schedule by reminding provider of service delays.
5. Maintains reception area in neat and orderly condition at all times.
6. Assists patients with insurance papers and billing questions.
7. Opens and sorts all office mail. Delivers outgoing mail to post office at end of day.
ADDITIONAL RESPONSIBILITIES:
1. Opens office at beginning of day and, depending on work schedule, closes office and activates security system at end of day. Double checks that pharmaceutical locker is secure.
2. May assist other staff members with their duties as work load dictates.
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| Qualifications: | 1. Graduate of certified medical office training course preferred.
2. High school graduate or equivalent.
3. Personality and demeanor to deal with the public.
4. Basic office skills such as typing and filing.
5. Good sense of organization.
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